I - About
The website www.by-ilios.com is published by the company Ilios, a simplified joint-stock company registered in the Créteil trade and companies register under number 951 168 145 for a clothing manufacturing activity on behalf of the Ilios brand. . Its registered office is located at 80 rue de Fontenay, 94300 Vincennes - France. Its SIRET number is 951168145 and its intra-community VAT number is FR 60951168145.
II- Data collected
The Personal Data that we are mainly likely to collect and process about you are as follows:
– data relating to your identity, such as your names, your contact details, your email address;
– data relating to your means of payment, in particular your credit card number and its expiry date;
– data relating to the follow-up of our commercial relationship, in particular your order number, the history of your purchases, your requests to Ilios customer service;
– your preferences and interests;
– electronic identification data, in particular your IP address or browsing information relating to your terminal.
III- Why do we collect your data?
Your Personal Data is collected on the basis of your explicit consent, or because it is necessary for the execution of your orders (execution of a contract) or because it meets a legitimate interest of Ilios (for example processing of fraud).
Thus, your Personal Data is collected in order to:
- deal with your questions and inquiries;
- allow you to create a personal space "My Account" and thus to buy our products online;
- manage your online orders and their delivery as well as the applicable guarantees;
- ensure the security of online transactions, prevent fraud and payment incidents;
- manage and optimize customer relations;
- profile you;
- subject to your consent: send you information about our offers, news and events (newsletters, invitations and other publications);
- improve the functioning of the site;
- offer personalized services;
- detect possible fraud;
- analyze site traffic;
- manage and respond to repair requests, as well as to provide after-sales services.
IV- Who has access to your data?
Your Personal Data is processed by Ilios.
They will not be transferred or made accessible to any third party subject to (i) any Ilios subcontractors for exclusively technical and logistical reasons (carriers, site hosting and maintenance providers, payment and fraud, technical service providers in charge of sending emails, etc.); (ii) certain business partners, subject to your agreement: for example, we will share your data with third parties who organize an event jointly with Ilios; and (iii) any restructuring of Ilios, including total or partial sale of assets , merger, absorption acquisition, demerger and more generally any reorganization operation.
Finally, the company Ilios may be required to communicate your Personal Data to third parties when such communication is required by law, a regulatory provision or a judicial decision, or if this communication is necessary to ensure the protection and defense of its rights.
We have implemented the appropriate technical and organizational measures to ensure the confidentiality and security of your Personal Data.
Our IT systems are subject to state-of-the-art physical and software protection. Physical and electronic backup procedures for the data collected on the site are implemented, in accordance with the French legislation in force relating to the protection of personal data and market standards.
All the financial information you provide on the site is stored on the secure site of the financial institution chosen by Ilios. The transactions concluded on the site are protected by an SSL encryption process.
Please be aware, however, that no data transmission over the Internet is 100% secure and all information communicated online can potentially be intercepted and used by others than the intended recipient.
VI - What are your rights?
In accordance with the regulations in force, you have the right to access and rectify your Personal Data, as well as the right to request their erasure, to oppose their processing and to obtain the limitation or portability insofar as applicable, the possibility of objecting to the processing of this data for legitimate reasons or at any time in the context of an opposition to the use of your data for commercial purposes, as well as to communicate the directives relating to the fate of your data after your death . You can also object to your Personal Data being used for the purpose of drawing up your customer profile; in this case you will no longer be able to benefit from personalized offers or services. These rights can be exercised directly with Ilios by e-mail at email@example.com (proof of identity may be requested).
In addition, you can at any time request to no longer receive our communications relating to our offers, news and events by using the hypertext link provided for this purpose in each email that we send you. You can also reach us by email at the following address: firstname.lastname@example.org
If applicable, you must ensure that you provide us with updates or changes to your information, including in particular that relating to your postal and/or electronic address, in order to allow us to ship your orders to the correct address. address and to contact you about it if necessary. We may also keep for archival purposes copies of communications with users of the site and any responses to questions or comments sent to users by our Customer Service.
VII- Cookies policy
Cookies are tracers installed on your device (computer, tablet, smartphone, etc.) when browsing a website and during consultation. They have different objectives, ranging from simple technical purposes to improving your browsing experience by offering you advertisements tailored to your preferences, thanks to the collection of personal data.
Here is a list of the cookies we use on the Ilios site:
Cookies essential to the use of the site: they allow you to use the main functionalities of the site, such as the request for information. These cookies do not collect any personal data and the information stored cannot be used for commercial purposes.
Cookies useful for site performance: performance cookies allow us to optimize our website and detect any technical problems you may encounter.
They allow us to collect information on the way you use our site, in particular the number of visits per page, the number of error messages displayed, the time spent on a page, or the number of clicks on an area of the site. The information stored cannot be used for commercial purposes.
Measurement cookies: measurement cookies allow us to assess the effectiveness of our advertising campaigns. Indeed, we count and evaluate the number of clicks according to our advertising investments.
Targeting cookies: Targeting cookies allow us to know:
- the content of the pages you visit,
- the searches you carry out on our sites,
- the pages and websites that you may have consulted just before arriving on the Ilios site.
We draw your attention to the fact that the refusal of the deposit of cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website. If necessary, we decline all responsibility for the consequences related to the deterioration of your browsing conditions that occur because of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences do not constitute damage and you will not be able to claim any compensation as a result.
Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings have no impact on your navigation but you lose all the benefit provided by the cookie.
Each Internet browser offers its own cookie management settings. To find out how to change your cookie preferences, please refer to your browser's help and settings pages.
(For more information on practices related to cookies, you can consult the CNIL website: www.cnil.fr)
For any claim or complaint concerning the use of personal data on the Motuu Platform, please let us know as soon as possible in order to provide you with all the necessary answers. However, if you wish, you can also file a complaint directly with the CNIL on www.cnil.fr.
XIV - Contact us
XV- Applicable law – Disputes
Edited on 05/28/2023